When required to clarify a record or when it would otherwise aid in disposition of the matter, the Authority, or its designated representative, may, as appropriate:
(a)
Direct the parties to provide specific documentary evidence, including the arbitration record as discussed in 5 CFR 2429.3 ;
(b)
Direct the parties to respond to requests for further information;
(c)
Meet with parties, either in person or via telephone or other electronic communications systems, to attempt to clarify the dispute or matters in the record;
(d)
Direct the parties to provide oral argument; or
(e)
Take any other appropriate action.