300-2.23—How is the user addressed in the FTR?

The FTR asks questions in the first person, as the user would. It then answers the questions in the second and third person. In the employee sections, the employee is addressed in the singular, and in the agency sections, the agency is addressed in the plural. The following describes how employee and agency are addressed in both sections:

When you are in the	And you are looking at a	The employee is referred to using	And the agency is referred to using
Employee section	QuestionAnswer	I, me, or myYou or your	Agency.Agency.
Agency section	QuestionAnswer	EmployeeEmployee	We, us, or our.You or your.

CFR

300-2.23—How is the user addressed in the FTR?