To ensure that record series and systems adequately document agency policies, transactions, and activities, each program must develop recordkeeping requirements for records series and systems that include:
(a)
Identification of information and documentation that must be included in the series and/or system;
(b)
Arrangement of each series and the records within the series and/or system;
(c)
Identification of the location of the records and the staff responsible for maintaining the records;
(d)
Policies and procedures for maintaining the documentation of phone calls, meetings, instant messages, and electronic mail exchanges that include substantive information about agency policies and activities;
(e)
Policies and procedures for identifying working files and for determining the record status of working files in paper and electronic form; and
(f)
Policies and procedures for maintaining series consisting of different media.