364.58—What appeal procedures must be available to consumers?

Each service provider shall—

(a) Establish policies and procedures that an individual may use to obtain review of decisions made by the service provider concerning the individual's request for IL services or the provision of IL services to the individual; and

(b) Use formats that are accessible to inform each individual who seeks or is receiving IL services from the service provider about the procedures required by paragraph (a) of this section.

Code of Federal Regulations

(Authority: 29 U.S.C. 711(c) )

CFR

364.58—What appeal procedures must be available to consumers?

Code of Federal Regulations